Privacy Policy
Emi Naturals (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.eminaturals.com (the “Site”) and use our services (collectively, the “Services”). By using the Site, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide to Us
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Name, email address, phone number, billing/shipping address when you create an account, place an order, or sign up for emails.
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Payment details processed securely through our payment processor (we do not store your full credit card information).
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Any other information you voluntarily provide (reviews, survey responses, customer service messages).
b. Automatically Collected Information
When you visit our Site, we automatically collect:
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Device and Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.
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Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site performance, and deliver relevant content.
c. Information from Third Parties
We may receive information about you from social media platforms or marketing partners when you interact with our content on those platforms.
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders and provide customer support.
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Send transactional emails (order confirmations, shipping updates).
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Communicate marketing promotions and offers, when you opt in.
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Improve our products, services, and website functionality.
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Detect and prevent fraud or unauthorized activity.
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Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share it only as follows:
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Service Providers: With third-party vendors who help us operate our Site, process payments, ship orders, or send emails (for example, payment processors and email marketing platforms).
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Legal Compliance: If required by law, court order, or to protect our rights and property.
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Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
4. Cookies & Tracking
We use cookies and similar technologies to:
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Remember your preferences,
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Understand how visitors use the Site, and
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Deliver personalized marketing.
You may adjust your browser settings to refuse cookies, but some features of the Site may not function properly.
5. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal data:
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Access and Correction: Request access to or correction of your information.
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Opt-Out of Marketing: Unsubscribe from promotional emails at any time using the “unsubscribe” link.
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California Residents (CCPA): You may request to know, delete, or opt out of the sale of personal information (note: we do not sell your information).
To exercise these rights, contact us at [Insert Contact Email].
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Site and Services are not directed to children under 13.
We do not knowingly collect personal information from children.
If we learn that we have inadvertently collected such data, we will delete it promptly.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
9. International Users
If you access our Site from outside the United States, you consent to the transfer and processing of your information in the U.S., which may have different privacy protections than your home country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Your continued use of the Site after changes are posted signifies your acceptance of the revised Policy.
11. Contact Us
For questions or requests regarding this Privacy Policy, please contact us at:
Email: eminaturals@gmail.com
WHOLESALE INQUIRIES
We are currently working on providing wholesale solutions. Check back soon for updates.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Klarna
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Affirm
